Generates natural-sounding upsell scripts for room upgrades, late checkout, and packages.
When to use this skill
Training front desk staff on upsell conversations.
Rolling out a new upgrade or package offer.
Standardizing how upsells are pitched across shifts.
Refreshing scripts that feel stale or too pushy.
What it does
Writes a soft opener that doesn't feel scripted.
States one clear benefit per prompt.
Gives the guest an easy, non-awkward way to decline.
Skill Description
Generate natural, non-pushy upsell scripts front desk staff can use for room upgrades, late checkout, and add-on packages.
SKILL.md
---
name: front-desk-upsell-scripts
description: >
Generates natural-sounding upsell scripts for front desk staff covering
room upgrades, late checkout, and add-on packages. Use this skill for
staff training materials or day-of-arrival upsell prompts.
---
# Front Desk Upsell Scripts
Write short, conversational upsell prompts (not scripted-sounding) for
front desk agents. Include a soft opener, one clear benefit statement, and
an easy way for the guest to decline without awkwardness.
front-desk-upsell-scripts/
SKILL.md
How to install this skill
Download and unzip the file
Go to Settings in Claude & Open Capabilities → scroll to Skills
Click Add Skill → Upload Skill
Drag and drop the .zip file
Once it's enabled click the three dots → Try in chat
And voila! Now you can try your new Skill in Claude